Privacy Policy

Last updated: January 1, 2026

1. Introduction

Welcome to Moky.AI, operated by @GentosAI Inc. ("we", "us", or "our"). Moky.AI is a personal AI assistant platform that helps you manage daily tasks, access AI-powered applications and skills, and connect with our AI community.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including our AI assistant, Knowledge Database, Memory Framework, Skills Store, and AI Community features.

2. Information We Collect

Account Information: When you sign up through Google or Apple OAuth, we collect your name, email address, and profile picture.

AI Conversation Data: We collect and store your conversations with our AI assistant to provide personalized responses, maintain context, and improve your experience.

Memory Framework Data: Our AI stores information you share (preferences, habits, important dates, personal notes) to provide personalized assistance. You have full control over what the AI remembers.

Knowledge Database: Files, documents, and data you upload to your personal Knowledge Database (up to 1000MB for Pro users) are stored securely and used only to enhance your AI assistant's responses.

Usage Data: We collect information about how you interact with our services, including features used, Task Credits consumed, and Skills/Apps accessed.

Community Data: If you participate in our AI Community, we collect content you share, interactions, and community contributions.

3. How We Use Your Information

  • Provide personalized AI assistant services tailored to your needs
  • Maintain and enhance the Memory Framework to remember your preferences
  • Process and respond to your queries using your Knowledge Database
  • Execute tasks and deduct Task Credits accordingly
  • Enable AI Skills and Apps to function with your authorized data
  • Facilitate your participation in the AI Community
  • Process payments and manage subscriptions
  • Send service updates and important notifications
  • Improve and develop new features for our platform
  • Ensure platform security and prevent abuse

4. AI Data Processing

How Our AI Works: Our AI assistant processes your conversations and stored data to provide helpful, personalized responses. The AI learns your preferences and context over time to improve its assistance.

Third-Party AI Services: We may use third-party AI models (such as large language models) to power certain features. When this occurs, your data is transmitted securely and processed according to our data protection standards. We do not allow third-party AI providers to use your data for their own training purposes.

AI Training: We do not use your personal conversations or Knowledge Database content to train our AI models without your explicit consent. Aggregated, anonymized data may be used to improve our services.

5. Data Security and Encryption

We implement comprehensive security measures to protect your data:

  • Encrypted Workspace: Your AI workspace is encrypted using industry-standard encryption protocols
  • Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3
  • Data at Rest: Your Knowledge Database, conversations, and Memory Framework data are encrypted at rest
  • Access Controls: Strict authentication and authorization measures protect your account
  • Regular Audits: We conduct regular security assessments and penetration testing
  • Secure Infrastructure: Our servers are hosted in secure, certified data centers

6. Skills Store and Third-Party Apps

Our Skills Store offers AI-powered applications and skills from both @GentosAI Inc. and third-party developers.

Data Access: Third-party Skills may request access to certain data to function. You will be informed of what data a Skill requires before enabling it, and you can revoke access at any time.

Third-Party Responsibility: Third-party developers must comply with our developer guidelines. However, their use of your data is also governed by their own privacy policies.

7. Data Sharing

We do not sell your personal information to third parties.

We may share your information with:

  • Service Providers: Companies that help us operate our platform (cloud hosting, payment processing)
  • AI Service Providers: Third-party AI model providers, under strict data protection agreements
  • Skills Developers: Only the data you explicitly authorize for specific Skills
  • Legal Requirements: When required by law or to protect our rights

8. Data Retention

Conversation History: Your AI conversations are retained as long as your account is active. You can delete specific conversations or clear all history at any time.

Memory Framework: AI memories persist until you delete them or instruct the AI to forget specific information.

Knowledge Database: Your uploaded files remain until you delete them or close your account.

Account Deletion: Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Your Rights and Controls

You have the right to:

  • Access: View all personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Delete your data, conversations, memories, or entire account
  • Export: Download your data in a portable format
  • Memory Control: View, edit, or delete what the AI remembers about you
  • Skills Permissions: Manage which Skills can access your data
  • Opt-out: Decline marketing communications
  • Withdraw Consent: Revoke previously given consent for data processing

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, maintain sessions, and analyze usage. For detailed information, please see our Cookie Policy.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and sending you an email notification for significant changes.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

@GentosAI Inc.

Email: support@moky.ai

Address: Toronto, ON, Canada