Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using Moky.AI ("Service"), operated by @GentosAI Inc. ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

Moky.AI is a personal AI assistant platform that provides:

  • Personal AI Assistant: An intelligent assistant that helps manage daily tasks, answer questions, and provide personalized support
  • Encrypted AI Workspace: A secure, private environment for your AI interactions
  • Memory Framework: AI-powered memory that learns and remembers your preferences and information
  • Knowledge Database: Personal file storage and knowledge management (up to 1000MB for Pro users)
  • AI Skills & Apps Store: Marketplace for AI-powered applications and capabilities
  • AI Community: Platform to connect, share, and collaborate with other AI enthusiasts
  • Task Credits: Credit-based system for executing AI tasks and operations

3. Account Registration

To access certain features, you must register for an account. You agree to:

  • Be at least 16 years of age
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Not share your account with others or create multiple accounts

4. Subscription, Task Credits, and Payment

Pro Workspace Subscription: Premium features are available through our Pro Workspace subscription, which includes enhanced storage, Task Credits, and exclusive features.

Task Credits: Task Credits are consumed when you use certain AI features and operations. Credits included in your subscription are valid for the subscription period and do not roll over. Additional credits may be purchased separately.

Billing: Subscriptions are billed in advance on a monthly basis.

Activation Codes: Access may be granted through invitation or activation codes. These codes are for single use and non-transferable.

Auto-renewal: Subscriptions automatically renew unless cancelled before the renewal date.

Cancellation: You may cancel your subscription at any time through your account settings. Access continues until the end of the current billing period.

Refunds: We offer a 7-day money-back guarantee for new subscriptions. Unused Task Credits are non-refundable. No refunds for partial billing periods after the 7-day period.

5. AI Assistant Usage and Limitations

AI Capabilities: Our AI assistant is designed to be helpful, but it has limitations. AI responses are generated based on patterns and may not always be accurate, complete, or up-to-date.

Not Professional Advice: AI responses do not constitute professional advice. Do not rely on the AI for medical, legal, financial, or other professional decisions. Always consult qualified professionals for such matters.

No Guarantee: We do not guarantee the accuracy, reliability, or completeness of any AI-generated content. You are responsible for verifying important information.

AI Memory: The AI's Memory Framework stores information you share to provide better assistance. You can view, edit, or delete memories at any time. The AI may occasionally recall information incorrectly.

6. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Generate, request, or distribute illegal, harmful, or malicious content
  • Create content that promotes violence, hatred, discrimination, or harassment
  • Generate spam, phishing content, or fraudulent material
  • Attempt to extract harmful instructions or bypass AI safety measures
  • Impersonate others or misrepresent AI-generated content as human-created
  • Infringe on intellectual property rights of others
  • Upload malware, viruses, or harmful code to the Knowledge Database
  • Attempt to gain unauthorized access to our systems or other users' data
  • Use automated systems to abuse the Service or circumvent usage limits
  • Resell, redistribute, or commercially exploit the Service without authorization
  • Interfere with the proper functioning of the Service

7. Knowledge Database and Storage

Storage Limits: Pro Workspace subscribers receive up to 1000MB of Knowledge Database storage. Files exceeding limits may not be uploaded.

Permitted Content: You may only upload content you own or have the right to use. You are responsible for ensuring your uploads do not violate any laws or third-party rights.

Prohibited Content: Do not upload illegal content, malware, content that infringes copyrights, or content that violates our Acceptable Use Policy.

Data Loss: While we implement backup procedures, we are not responsible for data loss. We recommend maintaining your own backups of important files.

8. AI Skills & Apps Store

First-Party Skills: Skills developed by @GentosAI Inc. are governed by these Terms.

Third-Party Skills: Third-party developers may offer Skills through our Store. These Skills may have their own terms and privacy policies. You are responsible for reviewing these before use.

Permissions: Skills may request access to your data. Review permissions carefully and only grant access you are comfortable with. You can revoke permissions at any time.

No Endorsement: Availability of third-party Skills does not constitute endorsement by @GentosAI Inc. We are not responsible for third-party Skills' functionality or their developers' actions.

9. AI Community Guidelines

When participating in the Moky.AI Community, you agree to:

  • Treat other members with respect and courtesy
  • Not post offensive, discriminatory, or harassing content
  • Not share others' personal information without consent
  • Not spam or post repetitive promotional content
  • Report violations and inappropriate behavior
  • Respect intellectual property rights when sharing content

We reserve the right to remove content and suspend accounts that violate these guidelines.

10. Content and Intellectual Property

Your Content: You retain ownership of content you create and upload. By using the Service, you grant us a license to use, process, and store your content solely to provide and improve the Service.

AI-Generated Content: You may use AI-generated content for personal and commercial purposes, subject to applicable laws. You are responsible for reviewing AI output and ensuring it does not infringe on others' rights.

Our Content: The Service, including its design, features, and functionality, is owned by @GentosAI Inc. and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

Feedback: If you provide feedback or suggestions, we may use them to improve our Service without obligation to you.

11. Disclaimers and Limitations

As-Is Service: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

AI Limitations: We do not warrant that AI responses will be accurate, complete, current, or error-free. The AI may occasionally produce incorrect, biased, or inappropriate responses.

Service Availability: We do not guarantee uninterrupted access to the Service. Maintenance, updates, or technical issues may cause temporary unavailability.

Limitation of Liability: To the maximum extent permitted by law, @GentosAI Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

12. Indemnification

You agree to indemnify and hold harmless @GentosAI Inc., its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

By You: You may terminate your account at any time through account settings or by contacting us.

By Us: We may suspend or terminate your account immediately, without prior notice, if you violate these Terms, engage in abusive behavior, or for any other reason at our discretion.

Effect of Termination: Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our Privacy Policy. Unused Task Credits and subscription fees are non-refundable upon termination for cause.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Toronto, Ontario, Canada, except that either party may seek injunctive relief in court for intellectual property violations.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to new terms taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and @GentosAI Inc.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver: Our failure to enforce any right does not waive future enforcement.

Assignment: You may not assign your rights under these Terms. We may assign our rights to an affiliate or successor.

17. Contact Information

For questions about these Terms, please contact us at:

@GentosAI Inc.

Email: support@moky.ai

Address: Toronto, ON, Canada